Privacy & Cookie Policy

1. Introduction to QuestOnline Privacy Standards

Welcome to QuestOnline. We are committed to protecting your personal data and respecting your privacy while you enjoy our free social casino platform. This policy outlines how we collect, use, and safeguard your information when you access "The Astral Quests" and related services.

2. Information We Collect (Registration, 18+ Checkbox)

When you register to play, we collect basic profile information including your email address and a required confirmation that you are 18 years of age or older. We also collect data regarding your interaction with our virtual economy, such as your Quest Coins (QC) balance and gameplay history. We do not collect payment or financial data as our platform is entirely free-to-play.

3. How We Use Your Data for Social Gaming

Your data is used strictly to provide and improve the social gaming experience. This includes maintaining your account, tracking your progression and achievements, providing customer support, and ensuring compliance with our age and geographic restrictions. We use gameplay data to balance virtual rewards and identify technical issues.

4. Cookie Policy: Essential and Performance Tracking

QuestOnline uses cookies to enhance your experience. Essential Cookies are required for core functionality, such as keeping you logged in and remembering your age verification status. Performance Cookies help us understand how players interact with the site, allowing us to optimize load times and game stability. You can manage cookie preferences through your browser settings.

5. Third-Party Integrations (Google/Apple Login Handshakes)

If you choose to register using third-party services like Google or Apple, we receive basic profile information (such as your name and email) as authorized by your settings with those providers. We strictly adhere to a non-sharing policy and do not sell your data to third-party marketers or advertisers.

6. Data Security and Encryption Methods

We employ industry-standard security measures, including HTTPS encryption and secure database architecture, to protect your personal information against unauthorized access, alteration, or destruction. We regularly review our security practices to maintain the integrity of our platform.

7. Your Rights Under UK Data Protection Laws

As a UK resident, you have the right to access, rectify, or request the deletion of your personal data. You may also object to the processing of your data or request data portability. To exercise these rights, please contact our support team at support@questonline.uk.

8. Managing Cookie Preferences

You have control over your cookie settings. Most web browsers allow you to block or delete cookies. However, disabling essential cookies may impact your ability to log in or access certain features of the QuestOnline platform.

9. Retention of Account Information

We retain your account information for as long as your account is active or as necessary to provide you with our services. If you request account deletion, we will securely erase your personal data, retaining only aggregated, anonymized data for analytical purposes and any data required to comply with legal obligations.

10. Policy Updates and Contact Information

We may update this Privacy and Cookie Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or a prominent notice on the website. For privacy-related inquiries, please contact support@questonline.uk.